Returns & Exchanges

LEMAIRE offers a 14-day return period from the date of delivery for items in their original, unworn condition with all tags attached. Please note that certain delicate items and final sale products may be exempt from our standard return policy.

1

Initiate Your Request

Access our online returns portal using your order number and email address to select the items you wish to return and receive a Return Authorization.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer labels and protective bags are included to prevent damage during transit.

3

Ship the Return

Attach the provided pre-paid shipping label to your parcel and drop it off at the designated courier location or schedule a collection.

4

Refund Processing

Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 5 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing